Capital one navigator auto loan

 Capital One Navigator Auto Loan is a financing option for individuals looking to purchase a vehicle. It offers competitive interest rates and flexible repayment terms, making it a great choice for those on a budget. With the Navigator Auto Loan, you can easily apply and get pre-approved online, without ever having to leave your home. Capital One also offers a range of helpful tools and resources, such as their Auto Navigator tool, which allows you to browse available vehicles and estimate monthly payments. Overall, the Capital One Navigator Auto Loan is a convenient and reliable option for those looking to finance their next car purchase.

At the 2018 SXSW Interactive Festival, we’re giving festival-goers a sneak peek into how we are applying human-centred design, forward-leaning, immersive technology, deep auto industry expertise, and innovative partnerships to reimagine the car-shopping process.


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The Problem

Do you remember how much time you spent in the dealership when you bought your last car? Did you walk out, keys in hand, feeling fully confident in your purchase?

When it comes to big life decisions, 50% of people report researching and buying a car is more time consuming than deciding where to go to college and choosing a baby name, according to a recent survey commissioned by Capital One. In addition, 62% of car buyers are not fully confident they got a great deal the last time they bought a car. To add to that, 78% of Americans admit the last time they bought a car, they lost confidence that they would get the car they wanted during the shopping process.

We asked ourselves why something as exciting as buying a new car needs to be fraught with this much anxiety. What we realized as we dug deeper into the car-shopping process, is that some people are left discouraged, realizing the payments are (much) more than they expected because the total cost of ownership is larger than the price of the car. But oftentimes they don’t know this at the beginning of the shopping process, when they set their hearts on a particular car. Then what? Is it back to the drawing board? Do they start over, or settle for something outside of their budget?

The Solution

These customer pain points proved to be a problem that we wanted to solve for, so, in 2015, Capital One introduced the first version of Auto Navigator, a cloud-based web application built on a micro services architecture and powered by a suite of technologies, including machine learning.

This development simplified the car shopping process for customers — allowing them to find, finance and fulfill their next car purchase with ease, convenience and confidence.

With our second iteration, introduced just a year later in 2016, customers could browse more than three million cars from over 12,000 participating dealers across the country! We leveraged real-time data, which allowed us to determine how much customers would pay for any of the cars in our database for any of the combinations they choose (e.g., cash down, terms, etc.). More importantly, customers could now pre-qualify for financing with no impact to their credit score before ever stepping into a dealership.Since inception, we have iterated on Auto Navigator, implementing human-centered design where we use empathy listening, observation techniques and rapid prototyping with customers in order to continuously build, fail forward and fast and improve our customer experience.

What’s Next in this Disruptive Journey?

The disruptive journey is an ongoing process, and it is important to keep an eye on what's coming next. In the world of technology and innovation, the next steps may involve the continued development of artificial intelligence, the advancement of blockchain technology, or the further expansion of the Internet of Things. These developments are likely to have a significant impact on a range of industries, from finance and healthcare to transportation and manufacturing.

Another important consideration is the increasing focus on sustainability and the need to reduce our impact on the environment. This is likely to drive innovation in areas such as renewable energy, green transportation, and sustainable agriculture.

Overall, the future of disruption is likely to be shaped by a combination of technological advancements and societal demands for sustainability and ethical considerations. It will be important for businesses to stay ahead of the curve and embrace these changes to stay relevant in a rapidly evolving marketplace.

The Tech Behind It

Disruptive technologies rely on a variety of advanced technologies to enable new and innovative products, services, and business models. Some of the key technologies behind disruptive innovations include:

1.      Artificial Intelligence (AI): AI technologies, such as machine learning, natural language processing, and computer vision, are increasingly being used to automate and optimize a wide range of processes, from customer service and marketing to manufacturing and logistics.

2.      Blockchain: Blockchain technology is a distributed ledger system that enables secure and transparent transactions without the need for intermediaries. It is particularly well-suited to applications such as digital currencies, supply chain management, and smart contracts.

3.      Internet of Things (IoT): The IoT involves the use of interconnected devices and sensors to collect and transmit data in real-time. This technology has numerous applications, including smart homes, smart cities, and industrial automation.

4.      Cloud Computing: Cloud computing allows companies to store, process, and access data and applications over the internet. It provides businesses with greater flexibility, scalability, and cost efficiency.

5.      5G: 5G technology is the next generation of wireless networks and promises to deliver faster data speeds, lower latency, and greater capacity. It is expected to enable a wide range of new applications, such as autonomous vehicles, remote healthcare, and augmented reality.

These are just a few examples of the many advanced technologies that are driving disruption and innovation across industries. As these technologies continue to evolve and converge, they are likely to enable even more significant advancements in the years ahead.

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